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Back Office Support & Virtual Departments

It doesn’t matter if you want to outsource one whole department or a few positions from different departments, we’re here to make it happen.

At Uassist.ME we have teams ranging from one person to teams over 25 people.

Uassist.ME is committed to providing top-of-the-line bilingual virtual assistance service. Our online personal assistants work in English and
Spanish and provide a variety of services, including specialty design and development services.

Business Process Outsourcing

We provide the resources for your business process outsourcing (BPO). Our virtual assistance primarily provides back office support in working towards the BPO needs of your company. We’ve built our work around providing you the solutions that you need.

We are dedicated to providing the back office solutions necessary for simplifying your workload. Partnering with us can save you up to 75% on the tasks that you outsource. BPO saves you money on salaries, benefits, and even office space, allowing you to invest your resources in growing your company.

Our virtual assistants work closely with you to provide precisely what you and your company needs, whether that’s email management, graphic design, or web content development.

Virtual Teams & Departments

Our plans are versatile, allowing you to outsource whatever level of work is best for your situation. We offer virtual teams ranging from one virtual assistant to over 25. Our goal is your success, and we aim to bring that about however we can.

If your needs are diverse, we offer virtual departments with our own supervisors and project managers to handle the most complex needs. We will closely work with our teams and assistants to provide a smooth transition to our services. We understand the complexity of outsourcing your processes and ensure a successful transition.

Your success is our success, which is why we work with the same passion that drives our clients in their own businesses.

But you don’t have to take our word for it. Read what some of our clients have said below:

The Client

A fast growing Franchisor Company with a clear business model that aims to grow in a linear, organic way —and has proven to be successful achieving that goal. They founded their first beauty studio on 2008. 8 years later they have franchised more than 160 studios and are developing more than 360 new ones.

The Situation

After founding their own 3 beauty studios, in 2010, our client decided that, in order to the company to grow and become an acclaimed franchise, they needed help in an important number of operational and financial tasks. As their business model has always been remote, our client sought help from assistants in Pakistan, but their work was not efficient enough for the franchisor needs, so our client decided to change their personnel and chose UAM.

Teamwork’s Beginnings

The UAM team started helping our client’s company with 2 full-time dedicated business assistants in 2012. In that time, the company owned 25 franchises. The UAM team provided help to the franchisees in all their development states and proved to be a great ally in the business growth. Now, the company franchises in 160 established beauty studios and guides the 360 franchises in their own Discover Journey: a guided process to establish and grow their business. The team has also grown: now it consists of 13 BAs dedicated to the company’s success. They help in multiple areas: administration, logistics, and even recruiting. They offer “Broker education” to financial consultants, administrative advice, operations support, marketing (setting and supervising brand standards) and help franchisees to follow the due protocols.

The Results

The company won a 2015’s Top New Franchise Award for its great business model. The UAM Team has helped the company to maintain their standards and operations in a smooth, cooperative environment. The Operations BAs had helped to raise the franchisees revenues on a monthly basis and improve their business constantly. They had guided the partners to open a brand new store (and all the paperwork it implies) in not more than 90 days—which is a feat the team is proud of, as each one of the BAs is compromised with the company and its future projects.

Our client thinks that their UAM Team is an extension of their own office, part of the family.

Uassist.ME is ready to solve your back office complexities and provide simple, straightforward solutions. Request a consultation today or call us at +1 (305) 507-8406 to learn how our online personal assistants can best help you and your business.

Get started toward a new level of productivity.

Talk with one of our experts today about getting started with your own virtual assistant.